Age requirements and verification
Gigaspinz Casino is only available to players aged 18 and over. All players must verify their identity before they can play or withdraw funds. This process, known as Know Your Customer (KYC), protects minors and helps prevent fraud.
During registration, you must upload a valid form of identification. For withdrawals over £2,000 or when additional risk assessments are flagged, further verification may be required, including a selfie with your ID and recent financial documents. Gigaspinz typically processes these checks within 24 hours.
Set play limits
Gigaspinz offers various tools that allow you to manage your play. You can set deposit limits to control how much money you can deposit in a given period. These limits help prevent you from spending more than you can afford.
In addition to deposit limits, you can enable reality checks, which give you regular reminders about how long you've been playing. You can also take a cooling-off period to step away from play without fully closing your account.
- Set a maximum daily, weekly or monthly deposit amount
- Enable reality checks for regular reminders
- Use the cooling-off period to take breaks
- Track your spending via your account history
Self-exclusion
If you feel you have a gambling problem, you can use self-exclusion to suspend your account temporarily or permanently. With self-exclusion, you can choose a minimum of 1 day. Gigaspinz cannot reactivate your account until 24 hours have passed.
During self-exclusion, you cannot log in, make deposits, or play. This gives you time to step back and seek help if needed.
Recognising gambling problems
Gambling problems can affect anyone, regardless of their background or experience. Some warning signs include spending more money than you can afford, having trouble stopping, or using gambling to escape problems.
If you suspect you may have a gambling problem, it's important to seek help early. Many organisations offer free, confidential support for players who need it.
- You are spending more money than you had planned
- You think constantly about gambling
- You feel irritated when you try to stop
- You gamble instead of completing work or obligations
- You borrow money to gamble
- You lie to friends or family about your gambling activities
- You feel guilty or ashamed about your play
Contact support and resources
Gigaspinz Casino offers 24/7 support via live chat and email. The support team can help you with questions about play limits, self-exclusion or other concerns.
For professional guidance, you can contact the Problem Gambling Centre, which provides support to people struggling with gambling problems. These are independent organisations specialising in gambling addiction.
FAQ
Can I change or remove my deposit limit?
You can adjust your deposit limit by contacting Gigaspinz support. However, it is important to be careful about increasing limits. Limit increases typically take effect after a few days.
What is the difference between self-exclusion and a cooling-off period?
A cooling-off period is a short break lasting from a few hours to several days in which you cannot log in, but afterwards you can return. Self-exclusion is more serious and you can choose a minimum of 1 day. Gigaspinz cannot reactivate your account before 24 hours have passed.
How do I verify my identity at Gigaspinz?
You must upload a valid identity document, take a selfie with your ID and in some cases submit recent financial documents such as a bank statement or utility bill. Gigaspinz typically processes this within 24 hours.
Are there countries where Gigaspinz is not available?
No, Gigaspinz is not available in the United States, United Kingdom, France, Italy, Spain or Belgium. If you live in any of these countries, you cannot open an account.
How can I get help if I have a gambling problem?
You can contact the Problem Gambling Centre for free, confidential support. You can also call the Gigaspinz support team or send an email to set play limits or request self-exclusion.
